21st October 2024 Gurugram, Haryana, India CollegeDekho, India’s largest higher education platform, is taking a step toward addressing a significant challenge faced by students and parents: navigating the college fee refund process. With the launch of its “Right To Refund” service, CollegeDekho aims to educate and assist students by guiding them through the necessary steps to apply for refunds from colleges they no longer wish to attend.
About 65 Lakh students are admitted to a private college every year in India. Many of these students, pressured by tight admission deadlines and peer influence, hastily accept offers from colleges that may not align with their true aspirations. Despite the University Grants Commission (UGC) guidelines, awareness of fee refund policies and the processes involved in reclaiming fees is often limited or absent. Students and parents, uncertain of how to proceed, face unnecessary delays and frustrations. CollegeDekho seeks to fill this information gap and help them get educated about their Right to Refund by launching the College Fees Refund Facilitation Service, “Right To Refund”.
CollegeDekho will help these students get to a better college that aligns with their interests and career goals in case they are looking for a college upgrade.
“We recognize that students often make hasty decisions under the pressure of deadlines and limited information,” said Ruchir Arora, CEO & Co-founder of CollegeDekho. “Our Right To Refund’ service is designed to empower students by offering the knowledge and support they need to navigate the refund process and by facilitating this journey to make it easier and less stressful for millions of Indians nationwide.”
One of the key-barriers students face is the lack of awareness about their refund rights and the college-specific steps required to initiate the process. CollegeDekho’s service focuses on educating students and parents about:
Refund Policies: CollegeDekho provides detailed information about refund eligibility, timelines, and policies specific to each institution.
Process Clarity: By breaking down the refund process into simple, actionable steps, CollegeDekho helps students and parents approach the process confidently and with clear expectations.
Through the following services, CollegeDekho ensures students are equipped with the right tools to navigate the often-complex steps:
Customized Counselling: CollegeDekho assigns dedicated counsellors who educate students on their rights and options, helping them explore better-fit colleges while guiding them through refund applications.
Step-by-Step Assistance: From identifying the correct forms to submitting refund requests, CollegeDekho walks students through every phase, offering support but maintaining transparency about the process and potential outcomes.
For many families, the emotional and financial strain of changing colleges is significant. By offering clarity and support, CollegeDekho aims to alleviate the stress surrounding the refund process. Parents, who are often unaware of the nuances involved, will benefit from the platform’s clear, well-structured guidance.
This new service also augments CollegeDekho’s stated mission to be a trusted partner that helps students reach the right college. The platform’s goal is to ensure that students and parents across the country have the information and support they need, without creating false expectations.
By serving as a trusted guide and facilitator through the process, CollegeDekho aims to help students reclaim their fees, transition to colleges that align with their career goals, and ultimately feel empowered in their educational journey.
