Next Gen Consulting

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  • transcosmos completes registration as a Financial Services Intermediary

    Tokyo, Japan, June 30: transcosmos announced that it has completed registration as a Financial Services Intermediary with the Kanto Local Finance Bureau (Registration No. 27). The Financial Services Intermediary business involves operations that directly handle customers’ assets and transactions, and therefore requires a highly robust operational foundation, including adequate financial capacity, guarantee arrangements, and rigorous compliance and internal control systems.

    Under these requirements, transcosmos has completed its registration and will commence support for licensed operations across deposit, lending, and securities areas. Through these services, transcosmos will contribute to expanding the customer base of financial institutions while providing integrated support from the design of digital customer touchpoints to back-office operations.

    transcosmos completes registration as a Financial Services Intermediary

     

    Background

    In recent years, amid changes in the interest rate environment, competition in financial products and services has intensified, while customer needs have become increasingly diverse and sophisticated. Against this backdrop, there is a growing need to expand opportunities for customer proposals, deliver seamless and efficient operations in contract-related support and procedures, enhance customer experience (CX) through digital channels, and drive continuous improvement by leveraging Voice of the Customer (VoC).

    Overview of registered business and services

    [Intermediation Services for Deposits and Loans]

    – Acceptance and processing of new applications for housing loans and deposit accounts
    – Document verification, data entry, and handling incomplete or missing information
    – Provision of product information and implementation of initiatives to promote applications

    [Securities Intermediation Services]

    – Administrative procedures and customer support related to the opening of securities accounts
    – Inquiry handling and order intermediation via telephone
    – Support for applications and promotion of investment trusts and NISA (Nippon Individual Savings Account) accounts

    transcosmos’s strengths

    • Extensive track record in financial operations
      Leveraging expertise gained through supporting the operations of financial institutions, transcosmos provides efficient and stable operational frameworks
    • Integration of digital (Web/CX) and operations
      transcosmos delivers end-to-end services—from the design of customer touchpoints to back-office operations—enhancing CX and advancing operational capabilities
    • One of the largest contact center infrastructures in Japan
      transcosmos provides high-quality, large-scale customer support and multichannel operations, including chat support, voice bots, and social media engagement

    Next steps

    Going beyond traditional outsourcing, transcosmos will work closely with financial institutions to address both management and operational challenges, while promoting the development of sustainable operational models. With this registration, transcosmos will expand its support in the CX domain to include licensed operations and establish an operating model that integrates digital and back-office functions. Through these initiatives, transcosmos will create an environment that enables financial institutions to concentrate on their core businesses, while contributing to the delivery of financial services that are clear, accessible, and reliable for consumers.

    * transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.
    * Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

  • JIS Group Signs MoU with FOSMI to Strengthen Industry-Academia Collaboration

    JIS Group Signs MoU with FOSMI to Strengthen Industry-Academia Collaboration

    Kolkata, June 30: JIS Group of Educational Institutions (JIS Group) has signed a Memorandum of Understanding (MoU) with the Federation of Small & Medium Industries, West Bengal (FOSMI) to create a robust platform for industry-driven research, innovation, skill development, entrepreneurship, and practical learning opportunities for students and faculty members across JIS institutions. The event was graced by dignitaries including Dr. Mou Sen, Joint Director of MSME, Government of West Bengal; Sardar Haranjit Singh, Joint Managing Director JIS Group; Shri Biswanath Bhattacharya, President, FOSMI and others.

    The partnership will facilitate the identification and resolution of real-world industrial challenges through academic research, student projects, prototype development, and multidisciplinary innovation initiatives. It will also promote internships, industrial training, live projects, expert lectures, workshops, seminars, industry visits, and startup-focused programs, thereby enhancing employability and industry readiness among students.

    A key feature of the collaboration is the integration of JIS Group‘s dedicated Industry–Academia Collaboration and Problem Resolution Portal, through which FOSMI and its member industries will be able to submit technical and operational challenges for academic evaluation and solution development. The platform is expected to serve as a dynamic interface connecting industry requirements with the research, innovation, and technical capabilities of JIS institutions.

    Speaking on the occasion, Sardar Taranjit Singh, Managing Director, JIS Group, said, “At JIS Group, we firmly believe that meaningful industry–academia collaboration is essential for driving innovation and preparing future-ready professionals. Our partnership with FOSMI will create valuable opportunities for students, researchers, and industry stakeholders to work together on real-world challenges, bringing forth a culture of innovation, entrepreneurship, and impactful problem-solving. This initiative further strengthens our commitment to creating an ecosystem where education directly contributes to industrial growth and societal progress.”

  • IRDAI to Introduce New Guidelines to Curb Insurance Mis-selling by Banks

    New Delhi, June 30: The Insurance Regulatory and Development Authority of India (IRDAI) is set to issue fresh guidelines for banks to curb the mis-selling of insurance products, IRDAI Chairperson has said.

    The proposed guidelines aim to strengthen transparency and ensure that insurance products are sold based on customers’ financial needs and informed consent. The regulator is expected to introduce measures that promote ethical sales practices and enhance accountability among banks distributing insurance products.

    According to the Chairperson, the initiative is intended to safeguard policyholders’ interests and improve consumer confidence in the insurance sector. The guidelines are also expected to reinforce compliance standards and encourage fair business practices across the bancassurance channel.

    Industry experts believe the move will help reduce complaints related to mis-selling and improve the quality of customer service by ensuring greater disclosure and suitability of insurance products.

    The detailed guidelines are expected to be released by IRDAI in the coming weeks.

  • India’s Water Sector Poised for INR 20 Lakh Crore Investment by 2030

    New Delhi, June 30: India’s growing water deficit is expected to create an investment opportunity of nearly ₹20 lakh crore by 2030, according to a recent report.

    The report highlights that increasing water demand, rapid urbanisation, industrial expansion, and climate-related challenges are driving the need for significant investment in water infrastructure, conservation, treatment, and efficient resource management.

    Experts said investments will be required across key areas such as water supply systems, wastewater treatment, irrigation, desalination, recycling, and smart water management technologies to address the country’s long-term water security needs.

    The report noted that the expanding investment landscape presents opportunities for both public and private sector participation while supporting sustainable development and improving access to clean water.

    Analysts believe that timely investments and policy support will be crucial in strengthening India’s water infrastructure and ensuring efficient management of water resources over the coming years.

  • NITI Aayog Highlights GCC Ecosystem as a Key Driver of India’s Innovation-Led Growth

    June 30: NITI Aayog has stated that India’s rapidly expanding Global Capability Centre (GCC) ecosystem is well-positioned to power the country’s next phase of innovation-led economic growth.

    According to the policy think tank, GCCs have evolved into strategic hubs for research, product development, digital innovation, artificial intelligence, and advanced technology services, playing an increasingly significant role in global business operations.

    The report attributes India’s growing prominence in the GCC landscape to its large pool of skilled professionals, expanding digital infrastructure, and a supportive business environment. It also emphasises the importance of continued investment in talent development, innovation, and collaboration between industry, academia, and government.

    NITI Aayog noted that strengthening the GCC ecosystem will not only enhance India’s competitiveness in the global knowledge economy but also create high-value employment opportunities and accelerate technology-driven growth.

    The report calls for sustained policy support and a future-ready ecosystem to enable India to emerge as a leading global hub for innovation and enterprise services.

  • 29 percent of female entrepreneurs and 28 percent of HNW women use brokerage platforms for investments: DBS Bank India’s ‘Women and Finance’ Study

    29 percent of female entrepreneurs and 28 percent of HNW women use brokerage platforms for investments: DBS Bank India’s ‘Women and Finance’ Study

    Mumbai, June 30: DBS Bank India has unveiled the second report in its Women and Finance series, with Deloitte Touche Tohmatsu India LLP (DTTI LLP) as the research partner.

    The report, The Digital Opportunity: Access, Adoption and Trust, explores how female earners across India are engaging with digital payments, banking, credit and investment platforms. The study draws insights from 1,342 women across North (23%), South (36%), East (14%) and West (27%) India, reflecting the perspectives of female entrepreneurs, High-Net-Worth (HNW) women and rural women earners.

    The latest edition focuses on how digitalisation is shaping the financial journeys of women across different life stages, income segments and geographies. It also explores spending priorities, key drivers of digital adoption and awareness of safe digital banking practices across different segments.

    Among female entrepreneurs, 61% of those who actively consume content on safe digital banking practices through newsletters, blogs, magazines and books report confidence in identifying digital fraud. Among HNW women, confidence is highest among those who consult financial advisors (59%) or attend financial workshops (58%), while 73% of those who regularly consume financial content through books, newsletters, blogs and magazines report high confidence.

    The findings highlight that female entrepreneurs are the most active users of digital financial tools and platforms among all cohorts surveyed. Digital payment tools are the most widely adopted, used by 84% of female entrepreneurs. Across cohorts, UPI continues to gain traction, with usage standing at 72% among female entrepreneurs, 77% among HNW women and 54% among rural women earners surveyed, underscoring the growing ubiquity of India‘s digital payments infrastructure.

    Beyond banking and payments, female entrepreneurs are increasingly engaging with a wider ecosystem of digital financial tools and platforms. Among those surveyed, 38% use loan and credit platforms, while 29% use brokerage platforms. Among HNW women surveyed, 28% are actively using brokerage platforms for their investments, reflecting growing comfort and proficiency in using digital investment tools, driven by the convenience and accessibility they offer.

    Divyesh Dalal, Managing Director and Country Head, Global Transaction Services, Corporate Banking, Financial Institutions and SMEs said, “The findings of this report highlight an encouraging shift in the way women are engaging with their finances. Among female entrepreneurs, digital tools are becoming increasingly integral to business management, supporting everything from payments, credit and payroll to customer acquisition and future planning. The study also underscores the importance of trust, convenience, and accessibility in driving digital adoption.”

    “As digital adoption deepens, entrepreneurs are increasingly seeking solutions that enhance operational efficiency and support their growth ambitions. Sustaining this momentum requires going beyond traditional banking to create connected ecosystems that help entrepreneurs at every stage of their business journey. By deepening our understanding of this segment and continuing to innovate in response to evolving needs, we aim to help female entrepreneurs build and scale their businesses”, he added.

    Other key insights

     Credit card usage is gaining momentum among female earners in urban India

    Half (50%) of the female entrepreneurs surveyed report using personal credit cards frequently, including 19% who use them daily and 31% who use them a few times a week. Among HNW women, credit cards are used by 53% of respondents, making them the second most-used payment method after UPI.

     Travel rewards top the list of preferred credit card benefits

    Travel-related rewards, including hotel offers, air miles, lounge access and travel insurance, are the most preferred credit card benefit among both female entrepreneurs and HNW women, cited by 65% of respondents. Preference for travel-related rewards is particularly pronounced among younger respondents, rising to 70% among HNW women aged 25–30 years and 68% among female entrepreneurs aged 26–35 years. 

    Spending patterns across segments

    Spending patterns were analysed to identify key business expenditure areas among female entrepreneurs and rural women earners, alongside personal spending among HNW women.

    • Among female entrepreneurs surveyed, spending is concentrated on people, growth and technology. Beyond staff salaries and contractor payments (65%) and marketing, branding, content creation and customer acquisition (53%), 37% report spending on software, technology tools and platforms.
    • For rural women earners, expenditure is largely directed towards day-to-day business operations, with 82% reporting spending on raw materials, 47% on rent and 35% on transportation to market.
    • Among the HNW women surveyed, spending patterns are more diversified across both essential and discretionary categories, led by groceries and daily essentials (50%), utility bills (32%), healthcare and medical expenses (28%), and travel and vacations (27%).

    This edition builds on the first report in the series, Money Matters: Mindsets, Financial Agency and Behaviour Across Life and Career Stages, released on International Women‘s Day earlier this year, which examined the financial autonomy of women earners, key financial drivers and life goals, preferences for engaging with financial institutions, as well as their perspectives on career breaks, work-life balance, retirement planning and long-term financial preparedness.

  • Mumbai Property Registrations Hit Highest Level Since 2013, Up 6 pc in H1 2026

    Mumbai, June 30: Property registrations in Mumbai increased by 6% in the first half of 2026, reaching their highest level since 2013, according to recent data released by industry sources.

    The growth reflects sustained momentum in the residential real estate sector, supported by stable interest rates, improved buyer sentiment, and continued infrastructure development across the Mumbai Metropolitan Region. Market observers said that consistent housing demand has played a key role in maintaining strong registration numbers.

    Demand was seen across both mid-income and premium housing segments, with end-user purchases contributing significantly to overall transactions. Developers also reported steady sales performance during the period, indicating stable market activity despite broader economic uncertainties.

    Experts noted that ongoing infrastructure projects, better connectivity, and urban development initiatives have further strengthened confidence among homebuyers and investors. The real estate market has shown resilience, even amid inflationary pressures and global economic challenges.

    Going forward, the sector is expected to maintain stable growth, though factors such as interest rate changes, affordability constraints, and policy developments will continue to influence market trends. Analysts will closely monitor upcoming data to assess whether the current momentum sustains in the coming quarters.

  • Toward Riyadh 2027: The World Water Council Builds on the Momentum of the 11th World Water Forum in Jeddah

    “We Are Dignity Defenders”—From Jeddah, the World Water Council Reaffirms Its Advocacy for Access to Water as a Prerequisite for Human Dignity, Ahead of the 11th World Water Forum (Riyadh, March 2027)

    Jeddah, Saudi Arabia — June 30, 2026

    Meeting in Jeddah on June 28 and 29, 2026, as part of the 2nd Stakeholder Consultation Meeting, the World Water Council confirmed the progress of preparations for the 11th World Water Forum, to be held in Riyadh, Saudi Arabia, in March 2027, under the theme “Action for a Better Future .” Designed as the premier global platform for the water sector, the Forum will bring together policymakers, technical experts, civil society, the private sector, and international organizations to discuss concrete solutions to the water crisis.

    This meeting in Jeddah, organized as part of Saudi Water Week, follows on from the 1st Consultation Meeting held in Riyadh in April 2025, which brought together more than 600 participants from over 60 countries.

    In his opening remarks, World Water Council President Loïc Fauchon directly challenged participants to reflect on the meaning of their commitment: for whom are we acting? “First and foremost, for those whose dignity is violated because they are denied access to water and its benefits,” he said, referring to those who walk long distances to reach a water source, who lack toilets, or who cannot afford to pay for water and suffer the humiliation that comes with it.

    “Providing access to water means restoring dignity to the most vulnerable,” said World Water Council President Loïc Fauchon at the opening of the Jeddah session, calling on the water community to become“Dignity Defenders.”

    Stakeholders gathered in Jeddah approved the framework for the 11th World Water Forum, organized around 6 themes and 30 topics, and made progress on planning the Forum week as well as on how to ensure the continuity of its work after the event. The Riyadh 2027 Forum is expected to bring together more than 20,000 participants from over 150 countries, making this edition one of the largest in the history of the World Water Forum, which has been held every three years since 1997.

    The ministerial meeting, facilitated by UNESCO and held in parallel under the chairmanship of Saudi Arabia’s Minister of Environment, Water, and Agriculture, Abdulrahman bin Abdulmohsen Al-Fadli, laid the groundwork for the Ministerial Declaration to be adopted in Riyadh. In line with the World Water Council’s slogan, “Water is politics,” the ministers and senior representatives in attendance reaffirmed their shared ambition to unite the water policy community around common commitments and concrete, sustainable solutions that can be implemented on a global scale.

    To advance this ambition, the World Water Council presented several initiatives designed to shape the global water agenda leading up to Riyadh: a coalition for water in megacities, an international center for unconventional water resources, a laboratory for water conservation, a “New Deal” for sanitation, and a “One Water, One Health” alliance. These initiatives are centered on three priorities: health, food, and nature, all of which are closely linked to unconventional and renewable water and energy resources.

    “We look forward to working closely with Saudi Arabia to bring the world together in Riyadh in 2027 and to continue making water a global and political priority,” said the President of the World Water Council at the conclusion of the meeting.

    The World Water Council invites all of its 240 member organizations, as well as governments, institutions, and civil society actors engaged in water issues, to take action now to make Riyadh 2027 a gathering that yields concrete results on the ground and a decisive milestone in the defense of human dignity through water.

  • Dell Technologies Accelerates AI Infrastructure Transformation with the launch of PowerStore Elite in India

    Dell Technologies Accelerates AI Infrastructure Transformation with the launch of PowerStore Elite in India

    New Delhi, India June 30: Dell Technologies  today announced the availability of Dell PowerStore Elite in India, alongside a broad portfolio of AI infrastructure innovations that give Indian enterprises the foundation to move from AI ambition to AI outcomes, on infrastructure they control, with data they trust.
     
    “For India’s CIOs and CTOs, the AI era has three non-negotiables: speed of deployment, sovereignty of data and measurable return on infrastructure,” said Venkat Sitaram, Senior Director and Country Head, Infrastructure Solutions Group, India, Dell Technologies. “With PowerStore Elite, Dell Private Cloud and the industry’s broadest agentic AI portfolio, we are giving Indian enterprises a single, validated foundation to deliver on all three. The new Dell AI Ecosystem brings Google, OpenAI, NVIDIA, Hugging Face, Palantir, SpaceXAI and ServiceNow on one open, on-premise infrastructure platform and that is precisely the ecosystem advantage Indian enterprises need to move from AI experimentation to AI leadership.”

    Why It Matters for Indian Enterprises

    For Indian enterprises managing explosive data growth alongside AI workloads, PowerStore Elite eliminates the traditional storage refresh cycle. Built on industry-standard E3 NVMe flash, it gives organizations freedom from vendor lock-in and resilience against supply constraints. Every component, including drives, controllers and networking, is modular and field-upgradable, so infrastructure evolves without downtime or data migration.

    Dell PowerStore Elite: Redefining Enterprise Storage for the Agentic AI Era

    Agentic AI demands proximity to enterprise data, and PowerStore Elite is engineered to deliver precisely that. With up to 3x greater performance and density than previous generations, up to 5.8 petabytes of effective capacity in a single 3U appliance  and an industry-best 6:1 data reduction  guarantee, PowerStore Elite provides the scale and efficiency required to support accelerating AI data growth without compromising cost discipline. By positioning high-performance, cyber-resilient storage directly where enterprise data resides, organizations can give their AI agents the access, context and lineage necessary to operate with accuracy and confidence at production scale.

    PowerStore Elite redefines what infrastructure modernization means for the AI era. Every component including drives, controllers and networking is modular and field-upgradable, so enterprises modernize continuously, on their own terms, without downtime or data migration. As AI requirements evolve, the infrastructure evolves with them, spanning deskside agent development through data center-scale deployment giving Indian enterprises a secure, cost-disciplined foundation to run agentic AI on infrastructure they own, next to the data their agents depend on.

    Dell Cyber Detect, available for PowerStore in Q3 2026, extends AI-powered ransomware detection directly into the storage layer. Trained on thousands of ransomware variants and inspecting data at the byte level with 99.99% accuracy , it identifies the last known clean copy so organizations can recover fast reducing manual effort by up to 95% and resolving issues up to 10x faster than traditional approaches.

    Agentic AI at Scale: Giving Every Indian Enterprise the Infrastructure to Act, Not Just Analyze

    Dell expanded the Dell AI Factory with NVIDIA into a complete foundation for agentic AI. Systems that reason, plan and execute complex workflows autonomously, on-premise, with data that never leaves the organization. For Indian enterprises, especially in regulated sectors like financial services, healthcare, legal and the public sector, this is the infrastructure foundation that makes sovereign, production-scale AI a reality.

    Dell Deskside Agentic AI gives workgroups the ability to deploy autonomous AI agents locally by handling models from 30 billion to 1 trillion parameters with data sovereignty built in and cloud API costs reduced by up to 87% over two years . With NVIDIA OpenShell now supported across the entire Dell AI Factory with NVIDIA, what runs at the desk scales seamlessly to the data center on a single, consistent security and governance framework.

    Dell PowerRack, the industry’s first fully integrated rack-scale AI system with compute, networking and storage engineered as one, moves enterprises from delivery to production in under 6.5 hours. As the first to ship systems built on the NVIDIA Vera Rubin platform, delivering up to 10x lower cost per token for large-scale agentic AI inferencing, Dell has fundamentally rewritten the economics of enterprise AI for Indian organizations ready to build it as core infrastructure.

    Dell Private Cloud: Simplifying Operations Without Sacrificing Control

    PowerStore Elite forms the foundation of Dell Private Cloud, delivered through the Dell Automation Platform (DAP), gives organizations a standardized foundation that unifies compute, storage and networking while supporting their preferred cloud stack from Broadcom, Microsoft, Nutanix and Red Hat on open, disaggregated Dell infrastructure. It scales compute and storage independently, avoids lock-in and delivers up to 65% cost savings  versus hyperconverged infrastructure.

    New ecosystem advancements include support for VMware Cloud Foundation 9.1, Microsoft Azure Local and Dell PowerStore Elite integration with Nutanix AHV giving Indian enterprises maximum flexibility to modernize on their own terms.

    Indian Enterprises Leading the Way

    Omega Healthcare Management Services, supporting leading U.S. hospitals through 24/7 global operations, modernized its core IT foundation using Dell Private Cloud. The platform unified PowerEdge compute, PowerStore storage and PowerConnect networking across delivery centers, enabling independent scaling and consistent performance keeping clinical and administrative workflows uninterrupted across a follow-the-sun delivery model where downtime is simply not an option.

    Availability

    •    Dell PowerStore Elite: Available from August 2026
    •    Dell Cyber Detect for PowerStore: Available from September 2026

  • Finance Ministry Approves INR 1.25 Lakh Crore for India Semiconductor Mission 2.0 Boost

    New Delhi, June 30, 2026: The Finance Ministry has approved a ₹1.25 lakh crore proposal for India Semiconductor Mission (ISM) 2.0, marking a major step towards strengthening India’s position in global chip manufacturing, according to official sources.

    Finance Ministry Approves INR 1.25 Lakh Crore for India Semiconductor Mission 2.0 Boost

    The initiative aims to expand semiconductor manufacturing capacity in the country by setting up new fabrication and allied facilities, strengthening the electronics supply chain, and boosting domestic production of critical components.

    Officials said the mission is expected to reduce India’s dependence on imported chips, while attracting greater investment from global technology companies and creating new opportunities for jobs and innovation in the sector.

    The proposal is expected to enhance India’s self-reliance in key technology areas, including electronics, telecommunications, automotive systems, and defence applications.

    The plan will now be placed before the Union Cabinet for final approval. Further details regarding implementation are expected to be announced after clearance.