Category: Technology

  • Fusion Signage achieves ISO 27001 certification and hits 20,000 user licence milestone

    BRISBANE, 29 April 2026 – In what is turning out to be a month of major achievements Fusion Signage, often referred to as Australia’s user-friendliest digital signage software, has officially achieved ISO 27001 certification and hit their 20,000 user licence milestone all in the same week.

    ISO 27001 is the leading international standard for information security management.

    Fusion-Signage-James

     

    Fusion Signage MD James Ingram explained, “It’s truly been a momentous few weeks. We’ve achieved both SOC 2 Type II attestation and ISO 27001 certification, alongside reaching 20,000 active licences.  For our customers, this instils confidence as, firstly, very few companies have both their SOC 2 Type II attestation and are ISO 27001 certified. Secondly, while it took a few years to get to 10,000 licences, it only took half that time to get another 10,000. For us, that’s a clear sign our platform is delivering real value and scaling with the businesses using it.”

    Fusion Signage’s ISO 27001 certification means their customers’ data and content are managed under a globally recognised security standard with clear processes, regular audits and controls in place.

    Ingram added, “As an Australian business supporting customers across a wide range of industries, we have always believed that protecting data isn’t a requirement it is a responsibility. With that in mind we are very proud that our commitment to security is now further enhanced and backed by an official ISO 27001 certification.”

      In truth the Fusion Signage team started the process of setting out, formalising and strengthening the security practices the company had already been living by over 12 months ago.

    Ingram said, “It wasn’t a quick project or a checkbox exercise. It was a deep, organisation‑wide effort to evaluate, refine and document how we handle information at every level. From internal processes to platform development, to how we support our customers on a day‑to‑day basis our team has been dedicated to building a secure foundation that scales with our customers and the digital signage industry.”

    Fusion Signage’s ISO 27001

    The results and benefits of having both SOC 2 Type II attestation and ISO 27001 certification are clear for Fusion Signage’s customers and users as their content and data are managed through clear, audited security processes. Risks are identified and handled early, not after something goes wrong and security is built into the Fusion Signage platform, not layered on later.

    Ingram said, “This all means that while you’re uploading content, scheduling campaigns or managing multiple locations, everything runs on a secure foundation without you needing to think twice. While the ISO 27001 certification is new, the mindset behind it isn’t. Fusion Signage has always been built on reliability, transparency and customer trust. This achievement simply reinforces what has guided our platform from the very beginning – a platform you can trust to just work. In the world of digital signage this is no mean feat. In short and as a very highly regarded member of our industry said last week, Fusion Signage is making an already trusted platform even more trustworthy.”

    Fusion Signage’s ISO 27001 certification audit was carried out by Sensiba, the internationally recognised certification body well-known for its thorough and transparent approach to information security reviews.

    Ingram explained, “Our certification covers the entire Fusion Signage platform end to end, from the operational systems that support the product to the way we build and maintain our software to how we handle and protect information internally. It’s a large scope that reflects our commitment to keeping security front and centre across all areas of the business, not just within the platform itself.”

    This ISO 27001 certification is one of the biggest undertakings in Fusion Signage’s history as committing to ISO 27001 also meant dedicating a significant amount of time, resources and focus. Entire roles were redirected, development priorities were reshaped and countless internal processes were rebuilt from the ground up. It was a major behind‑the‑scenes effort that customers rarely get to see.

    James Ingram concluded, “This was a serious investment and one we chose because as the technology evolves with the likes of AI and increasing data breaches, security has never been more important for our customers. Every process we refined and every control we implemented was done with our customers in mind. In truth that’s the whole point of Fusion Signage and our digital signage software solution – adding safe, secure and reliable value to our customers and their businesses no matter what their size.”

  • TestMu AI Launches Kane CLI, the New Browser Automation Tool Built for AI Agents and Developers

     

     

    The terminal-native browser verification tool ships today with native support for Claude Code, Codex CLI, Cursor, and Gemini CLI, and it’s free to start

    San Francisco, CA – April 28, 2026 — TestMu AI (formerly LambdaTest), the world’s first full-stack Agentic Quality Engineering platform, today announced the launch of Kane CLI, a new browser automation tool that runs directly from the terminal. Kane CLI is the first tool designed simultaneously for human developers and AI coding agents, closing the gap between code generation and verified browser execution.

    AI coding agents have transformed how software gets written, as AI agents are shipping code faster than any QA team can click through flows manually. Features ship from prompts. Bugs get fixed in seconds. But the development loop has never fully closed: no agent can open a browser and verify that what it built actually works. That step still falls to a human. Kane CLI is built to close this loop.

    Teams build features, spot bugs, ship code, and run agents. Kane CLI is the verification layer for all of it. Developers and QA engineers describe the flow and get pass or fail with a full step trace and screenshot before the PR goes up. Designers and PMs verify fixes and broken flows without filing a ticket or waiting for a developer, then drop the shareable evidence link straight into Slack or Jira. And when AI agents like Claude Code, Codex CLI, Cursor, and Gemini CLI build a feature; Kane CLI is the missing tool that tells them whether it actually works in the local Chrome browser.

    Key Capabilities of Kane CLI include:

    • Intent-based browser control: Operates purely on intent, requiring no selectors or underlying code.
    • Resilient runs: Kane CLI does not return halfway. It adapts and pushes through, up to 50 steps per flow, until the full journey is verified. Other tools break on the first change. Kane CLI finishes the run.
    • Playwright export: Converts plain English test flows into native Playwright test code with one command.
    • Automated bug discovery: Actively monitors and surfaces unexpected behaviors while the test flow is running.
    • Vision-based dynamic waiting: Detects loaders and animations on screen before acting. Not network-based. Handles canvas, Shadow DOM, and element frameworks that cannot be resolved.
    • Ask the tool for OTPs and CAPTCHAs: When an automated flow hits an OTP screen or a CAPTCHA, it does not fail silently. Kane CLI pauses, asks the human to handle that one step, and then continues the run. For AI agents, this is human-in-the-loop without stopping the entire workflow.
    • Two-way script migration: Convert existing Playwright or Selenium scripts to Kane CLI. Convert Kane CLI tests back to Playwright. No rewrite from scratch.
    • Inbuilt Test Manager sync: Every test case created locally is also saved remotely. Shareable proof attached automatically.
    • CI/CD ready: Runs headlessly in GitHub Actions, GitLab CI, Jenkins, and Bitbucket Pipelines. Standard exit codes plug into pipeline control flow without any custom scripting.
    • Contextual authoring: Give Kane CLI context about your app, and it authors parallel test cases across multiple browser sessions from a single prompt.

    Three Ways to Run

    Kane CLI ships with three modes so humans and agents can consume it the same way from the same terminal.

    • Interactive TUI – No arguments needed. A full terminal UI opens for exploring, iterating, and chaining tests across a live browser session.
    • Headless CLI – Add –headless for scriptable, display-free runs. Built for shell scripts and CI pipelines.
    • Agent Mode – Add –agent –headless. Outputs structured NDJSON that Claude Code, Codex CLI, and Gemini CLI read natively to decide what to do next.

    Asad Khan, CEO & Co-Founder, TestMu AI, said, “For years, the bottleneck in software was writing the code. Vibe coding removed that. Teams are shipping more software, faster, than at any point in the history of our industry. But it exposed a new bottleneck most teams haven’t named yet: trust. Every feature that ships from a prompt is a feature nobody has actually verified. At agentic speed, ‘a human will click through it later’ is not a plan — it’s a liability, compounding at the speed of AI. it’s a growing pile of unverified work. That’s why we built Kane CLI. One terminal command, a real browser, pass or fail. Software has always trusted the people who wrote it. Now, for the first time, it has to trust the machines. Kane CLI is how trust scales in the agentic era.”

    As part of its launch, TestMu AI is offering bonus credits for the first three months to teams that activate a paid plan during the introductory period. The offer is designed to give engineering and quality teams full access to Kane CLI’s cloud capabilities.

    Kane CLI is available today, free to start. Install via npm or brew, log in, and run your first flow.

    Installation command for Kane CLI via npm – npm install -g @testmuai/kane-cli

    Installation command for Kane CLI via Homebrew – brew install LambdaTest/kane/kane-cli

    Or building with an AI agent? Point it to testmuai.com/kane-cli/agents.md

     

     

  • Richtech Robotics Announces Installation of ADAM Service Robot at tm:rw in Times Square; First Coffee Served to NBA Superstar Shaquille O’Neal

    ADAM to serve coffee and beverages at NYC tech store focusing on future trends, technology, culture, and entertainment 

    Las Vegas, April 29, 2026 — Richtech Robotics Inc. (Nasdaq: RR) (“Richtech Robotics” or “the Company”), a Nevada-based provider of AI-driven service robots, announces the installation of its ADAM service robot at tm:rw, a tech store in Times Square, New York. ADAM is situated at the front of tm:rw, serving coffee and beverages to visitors and passersby. The first coffee from ADAM was served to tm:rw brand ambassador, NBA superstar Shaquille O’Neal on April 9, 2026.

    “Our collaboration with tm:rw is emblematic of our approach to our business. tm:rw is focused on what’s next in tech, entertainment, and culture, and we believe ADAM is paving the way for innovation in service robotics. This is an exciting collaboration for Richtech Robotics, and we look forward to continued opportunities to demonstrate ADAM and our other offerings to consumer brands,” said Richtech Robotics’ CEO Wayne Huang.

    Richtech Robotics’ robots aim to enhance business operations by working alongside employees in both the Commercial and Industrial sectors. The Company’s technology is designed to directly address key challenges within the hospitality and service sectors, such as labor scarcity, escalating overhead, and the need for reliable, round-the-clock automation.

    ADAM is Richtech Robotics’ flagship robot accelerated by NVIDIA Jetson Thor. It is a dual-armed beverage service robot that can interact with customers, provide drink recommendations, and adapt to changes in its environment.

  • Airrived & Wisdom Launch Qatar Sovereign Cloud with Agentic AI

    DOHA, Qatar & DUBLIN, Calif.– Airrived, the company behind the industry’s first Agentic OS for Cybersecurity, IT, and Business Operations, today announced a strategic partnership with Wisdom Technology to launch a Qatar-based sovereign cloud platform purpose-built for energy operators, government entities, and financial institutions—sectors where security, sovereignty, and operational precision are mission-critical.

    Powered by Wisdom’s secure Qatar data center infrastructure and Airrived’s Agentic OS, the joint solution enables organizations to fine-tune large language models, build deep-reasoning AI systems, and operationalize intelligent workflows without hiring scarce AI talent or building complex infrastructure.

    Aligned with the Qatar National Vision 2030, this initiative enables national-scale AI adoption within sovereign boundaries, ensuring that data, models, and intelligence remain fully controlled within Qatar.

    “This is about operationalizing AI where it matters most—inside the core systems of national infrastructure and enterprise operations,” said Anurag Gurtu, CEO of Airrived. “Energy companies, government agencies, and financial institutions in Qatar can now deploy advanced AI—fine-tuned, reasoning-driven, and fully governed—without building AI teams from scratch. The power of AI is now accessible, sovereign, and ready for production.”

    Purpose-Built for Qatar’s Most Critical Sectors

    The Airrived–Wisdom Technology sovereign cloud is designed to address the unique demands of Qatar’s economy:

    Energy & LNG Operators

    • Optimize operations and risk management across upstream, midstream, and downstream environments
    • Deploy AI-driven threat detection and response for OT and IT systems
    • Enable predictive insights and automated decision-making in high-value assets
    Government & National Infrastructure
    • Maintain full data sovereignty while deploying AI across ministries and public services
    • Enable secure, auditable automation for citizen services, risk, and compliance
    • Ensure transparency and accountability with built-in governance and explainability
    Financial Services & Sovereign Institutions
    • Strengthen cybersecurity posture with autonomous detection and response
    • Automate compliance, fraud detection, and risk management workflows
    • Deploy AI aligned with regulatory requirements and data residency mandates

    Advanced AI Without the Complexity

    The joint platform removes the traditional barriers to AI adoption by delivering:

    • Fine-Tuning as a Service (SFT + LoRA) to create domain-specific models using enterprise data
    • Deep Reasoning Systems for complex, multi-step decision-making across operations
    • Training and Inferencing Services fully deployed within Qatar’s sovereign environment
    • Built-in Governance, Auditability, and Human-in-the-Loop Controls

    All capabilities are delivered as part of a fully managed sovereign platform, eliminating the need for expensive AI talent, fragmented tooling, or external dependencies.

    A Marketplace of Ready-to-Deploy Intelligence

    In addition to core AI capabilities, the platform introduces a marketplace of pre-built, enterprise-grade agentic applications, enabling immediate value across:

    • Cybersecurity (Agentic SOC, Threat Intelligence, Exposure Management, and Identity Governance)
    • IT Operations (AIOps, Service Management, Observability, and Autonomous Remediation)
    • Business Functions (Risk, Compliance, and Process Orchestration)

    These applications are production-ready from day one, while remaining fully customizable—allowing organizations to rapidly deploy and evolve AI aligned to their operational needs.

    “This is not just infrastructure, it is a sovereign intelligence layer powering the nation’s most critical operations,” said Ehab Al‑Saqqa, CEO of Wisdom Technology. “Our customers gain immediate access to advanced AI capabilities, ready‑to‑use applications, and the ability to scale intelligence securely and seamlessly, without added complexity.”

    He added: “Our partnership with Airrived marks a transformative milestone for the Middle East and Qatar. Together, we are introducing a new era of AI innovation that will redefine how governments and enterprises build, deploy, and scale intelligent systems. This collaboration is set to become a true game‑changer for the region’s digital economy and the future of AI.”

    From AI Strategy to Execution at National Scale

    The Airrived–Wisdom Technology platform enables organizations in Qatar to transition:

    • From AI ambition → to production-grade execution
    • From talent dependency → to built-in intelligence
    • From fragmented tools → to a unified, sovereign AI operating environment

    This ensures that AI adoption is not experimental—but operational, governed, and aligned with national priorities.

    Advancing Qatar’s Leadership in AI and Digital Infrastructure

    Designed for energy, government, financial services, and critical infrastructure sectors, the platform ensures that AI innovation is developed, deployed, and governed within Qatar—supporting long-term national resilience and competitiveness.

    By combining sovereign infrastructure with accessible, enterprise-grade AI, Airrived and Wisdom Technology are establishing a new standard for secure, intelligent execution across the region’s most critical industries.

  • India’s Fintech Funding Grows Modestly, Late-Stage Firms Lead

    New Delhi, Apr 28 (BNP): India’s fintech sector raised $513 million in the first quarter of 2026, registering a slight increase compared to last year, even as the number of funding deals declined.

    A recent report indicates a clear shift in investor preference toward larger, established companies, with late-stage funding witnessing strong growth. In contrast, early-stage and seed funding saw a decline, reflecting a more cautious investment approach.

    The digital lending segment attracted the majority of investments, accounting for nearly 60% of total funding, highlighting a focus on business models with proven performance.

    Mumbai emerged as the leading funding hub during the quarter, followed by Bengaluru, driven by the growth of lending and financial services firms.

    Overall, the trend suggests that India’s fintech sector is moving toward a more stable and mature investment phase, with emphasis on scale, sustainability, and profitability.

  • Google AI Hub Launched in Visakhapatnam with Dollar 15 Billion Investment

    Visakhapatnam, Apr 28 (BNP): The foundation stone for the Google Cloud India AI Hub was laid in Visakhapatnam, marking a major milestone in India’s digital infrastructure growth.

    The project, backed by an estimated $15 billion investment, was launched by Andhra Pradesh Chief Minister N. Chandrababu Naidu along with Union Minister Ashwini Vaishnaw.

    The upcoming facility will feature a 1-gigawatt data centre capacity and will be developed across nearly 600 acres in Andhra Pradesh, aiming to strengthen artificial intelligence and cloud computing capabilities.

    The City of Destiny shall shape the destiny of tomorrow’s technology. Welcome to Vizag, @Google!#GoogleBreaksGroundInVizag #ChooseSpeedChooseAP pic.twitter.com/NaOm7iIVyV

    — N Chandrababu Naidu (@ncbn) April 28, 2026

    Officials said the AI Hub will enhance digital connectivity, support advanced technology services, and generate significant employment opportunities in the region.

    The project is also expected to boost India’s global digital presence through improved cloud infrastructure and subsea connectivity linking major international regions.

    With this development, Visakhapatnam is set to emerge as a key centre in India’s growing AI and technology ecosystem.

     
  • AVer Unveils Next-Generation Matrix Tracking Box, Redefining Simplicity in Multi-Camera Production for High-Impact Venues

    AVer Unveils Next-Generation Matrix Tracking Box, Redefining Simplicity in Multi-Camera Production for High-Impact Venues

     

    Taipei, Taiwan – Apr 28: AVer Information Inc., an award-winning provider of AI audio-video solutions, announces the MT500 Matrix Tracking Box, designed as the successor to the industry-favorite MT300 to empower venues like large lecture halls, government chambers, and corporate boardrooms to manage multi-camera setups effortlessly. With native Dante AV-H1 and NDI® support2, the MT500 removes the “cable mess” of traditional Pro AV, allowing high-quality video and audio to travel over a single standard network cable. Besides, the MT500 delivers dual 4K video outputs for simultaneous lecture capture and in-room display alongside hassle-free AI features. This new addition to AVer’s line of Matrix Tracking Boxes is a remarkable all-in-one device that delivers seamless, high-impact communication.

    Multi-Camera Tracking and Switching for Higher Engagement

    With built-in PTZ Link Premium, the MT500 connects AVer cameras to 8 world-leading microphone brands together to create synchronized Voice Tracking while intelligently switching between diverse camera angles based on voice location, always providing the best angle of the active speaker. It employs AI algorithms to understand the “flow” of a conversation, switching angles naturally to maintain visual interest.

    AI-Driven Automation for Minimized Manual Effort

    The MT500 incorporates a suite of AI features to ensure a clear and professional visual experience for every participant. By automating focus, switching, and configuration, FaceFocus, IntelliSwitch, and InstaConfig3 provide zero-touch multi-camera adjustments. Together, these innovations strengthen operational efficiency by eliminating manual technical setups and reducing the configuration time required for complex hybrid environments.

    Key Benefits at a Glance

    The MT500 Matrix Tracking Box redefines how organizations approach multi-camera environments by prioritizing ease of use and professional results. Key benefits include:

    • Operational Efficiency: Eliminates the need for a dedicated human operator through fully automated AI tracking and switching.
    • Versatile Distribution: Serves two audiences at once with dual-output streams for simultaneous in-room and remote viewing.
    • Seamless Integration: Reduces technical overhead by unifying NDI®, Dante®, and local audio mixing into a single, compact hub.
    • Optimal Visual Engagement: Ensures remote participants feel included with broadcast-quality, and the most professional angle of every speaker.
    • Long-Term Peace of Mind: Drives higher student retention and stronger corporate alignment backed by AVer’s industry-leading 5-year warranty.

     

  • Google Cloud AI Hub Launched in Visakhapatnam to Boost India’s AI Push

    Visakhapatnam, Apr 28 (BNP): Union Electronics and IT Minister Ashwini Vaishnaw attended the groundbreaking ceremony of the Google Cloud India AI Hub in Visakhapatnam on Monday, marking a major milestone in India’s expanding digital infrastructure ecosystem.

    Google Cloud AI Hub Launched in Visakhapatnam to Boost India’s AI Push

    The new facility, being developed by Google, is expected to strengthen artificial intelligence capabilities, cloud computing infrastructure, and data-driven innovation in the country.

    Speaking at the event, Vaishnaw highlighted India’s growing digital transformation journey and compared Visakhapatnam’s emerging role in AI to Hyderabad’s evolution into a global IT hub. He noted that just as Cyberabad became synonymous with India’s IT services growth, Visakhapatnam could evolve into a major AI centre in the future.

    He described the city’s development trajectory as a significant step toward building a strong “AI and data hub ecosystem” in India, supported by advanced infrastructure and global technology partnerships.

    Officials said the AI hub is expected to boost investment in high-end technology infrastructure, create new employment opportunities, and support innovation across sectors such as cloud services, artificial intelligence, and digital platforms.

    The initiative is also seen as part of India’s broader strategy to position itself as a global leader in emerging technologies and strengthen its digital economy under the vision of expanding AI-driven growth across major cities.

  • Odisha Launches SITI ODISHA Think Tank for Data Driven Growth

    Bhubaneswar, Apr 28 (BNP): Odisha has taken a significant step towards strengthening innovation-led governance with the launch of SITI-ODISHA, a new think tank aimed at improving policy formulation, research, and data-driven decision-making.

    The initiative marks a new phase in the state’s development strategy focused on innovation, collaboration, and the use of technology to enhance governance outcomes.

    SITI-ODISHA is expected to function as a key knowledge and research hub, supporting evidence-based policymaking across sectors. It will also help bridge the gap between research, implementation, and public policy by bringing together experts, institutions, and stakeholders.

    Key Objectives

    The think tank is designed to:

    ଓଡ଼ିଶାରେ ନବଚିନ୍ତନ ଓ ନବସୃଜନ କ୍ଷେତ୍ରରେ ଏକ ନୂତନ ଅଧ୍ୟାୟର ଶୁଭାରମ୍ଭ ହୋଇଛି। SITI-ODISHA ଏକ ପ୍ରମୁଖ ‘ଥିଙ୍କ୍-ଟ୍ୟାଙ୍କ୍’ ଭାବେ ନୀତି ପ୍ରଣୟନ, ଗବେଷଣା ଏବଂ ତଥ୍ୟଭିତ୍ତିକ ନିଷ୍ପତ୍ତି ଗ୍ରହଣ ପ୍ରକ୍ରିୟାକୁ ସୁଦୃଢ଼ କରିବ । ‘ଭିଜନ ୨୦୩୬’ ଏବଂ ‘ବିକଶିତ ଭାରତ @୨୦୪୭’ର ଲକ୍ଷ୍ୟକୁ ସମନ୍ୱିତ କରି ସହଭାଗିତା ଓ ପ୍ରଯୁକ୍ତି ବିଦ୍ୟାର… pic.twitter.com/QPRslDhdEe

    — Mohan Charan Majhi (@MohanMOdisha) April 27, 2026

    • Strengthen data-driven decision-making in governance
    • Promote research and policy innovation
    • Encourage collaboration between government, academia, and industry
    • Support long-term planning aligned with development goals

    Officials said the initiative aligns with Vision 2036 and Viksit Bharat @2047, ensuring that Odisha’s growth strategy remains future-ready and globally competitive.

    By integrating technology and participatory governance, SITI-ODISHA aims to accelerate the state’s development journey and improve the efficiency of policy outcomes across sectors such as education, health, industry, and infrastructure.

    The launch reflects Odisha’s broader push to position itself as a hub for innovation, research, and sustainable development in the coming decades.

  • TriFetch comes out of stealth to automate the administrative work that slows specialty clinics

     

    TriFetch is building an end-to-end automation layer for independent specialty clinics, covering patient calls and scheduling, referral processing, and prior authorizations. The company is running active pilots across California and aims to help clinics reduce administrative burden so staff can spend more time on care.

    San Francisco, CA – Apr 28; In a specialty clinic, the phone rarely stops ringing. Referrals arrive in bursts, prior authorizations stall in payer portals and staff juggle paperwork while patients sit on hold. Independent clinics have been patching these problems with more headcount for decades, even as labor costs rise due to a shortage of highly specialised workers and burnout deepens. TriFetch was built to take that administrative weight off the clinic. By automating the three workflows that dominate clinic operating costs: patient calls, referral processing, and prior authorization, TriFetch helps clinics save on 50%+ of administrative costs while also increasing revenue. This can translate into 1m+ savings for a mid-size practice.

    TriFetch announced a $1.9 million pre-seed round led by Nexus Venture Partners with participation from angels from Google, Hipprocratic, Mercor, MIT to scale its automation platform for the front, mid, and back office of specialty care. 

    The pressure TriFetch is targeting is structural. Independent clinics face the same administrative load as large health systems with a fraction of the staff. A single prior authorization can take 45 minutes and referral coordination often means hours on hold. Patient calls pile up while the front desk triages between the waiting room and the phone line and those left unanswered go to an inbox with hundreds of unread messages.

    “Clinics are doing everything they can to keep up, but the administrative workload keeps expanding,” said Varuni Sarwal, CEO and co-founder of TriFetch. “We built TriFetch to plug into how clinics already run and take the tasks staff dread the most off their plate, calls, referrals, and prior auth, so teams can focus on the parts of care that require the human touch.”

    TriFetch automates the three workflows that eat the most staff time. Its multilingual voice agent handles patient calls end to end – inbound inquiries, outbound scheduling, and follow-ups. Its referral engine routes and processes referrals, verifies eligibility, and books patients with humans in the loop. And its prior auth automation submits and tracks requests so paperwork delays never push costs onto patients. The platform plugs directly into how a clinic already runs, with no EHR migration or retraining required. “Clinics don’t need more software where every new tool adds another tab, another login, another thing to learn; they need less friction. TriFetch integrates as the connective tissue of a clinic’s existing operations, adapting to the clinic’s ecosystem and not the other way around,” says co-founder and COO Rosemary He, who is leading the product team. 

    Cofounders Varuni Sarwal and Rosemary He met at UCLA while completing their PhDs in Computer Science, where they worked at the intersection of AI and healthcare. Varuni’s research applied machine learning to tabular EHR to predict depression and sepsis while Rosemary built computer vision models to predict Alzheimer’s progression in longitudinal 3D medical images. After publishing in top venues like Nature and ICML, the contrast they saw  from the inside was hard to ignore: while AI was compounding at the frontier, most specialty clinics still ran on fax, phone trees, and manual paperwork. They built TriFetch to bring that capability into specialty care, and have taken a forward-deployed approach, embedding alongside clinic teams until the system runs end-to-end.

    TriFetch is currently running multiple active pilots with specialty clinics across California. In an ophthalmology clinic, the doctor and his staff are being overtaken by phone calls and prior authorizations while trying to deliver the highest quality of care to his patients. In a cardiology clinic, staff have been overwhelmed by patient inquiries and internal routing needs. 

    In a GI practice, two staff members work full-time processing up to 100 referrals a day and calling patients to schedule them. TriFetch handles that workflow end-to-end, freeing roughly 16 hours of staff time a day and returning more than $200,000 a year to the clinic. For a mid-size specialty practice, that range of recovered costs and captured revenue can run anywhere from $500,000 to $1.4 million a year.

    Dr. Shashi Ganti, Ophthalmologist, Cal Retina MD added: “Clinics up and down the US are facing the same administrative headache. Working with TriFetch, we’ve been able to relieve our staff from managing patient calls and scheduling: freeing them up from hundreds of voicemails and phone calls  to focus on the patients in front of them. AI can be incredibly powerful when adopted safely, and I can’t think of a better team to trust with that in my clinic.”

    As AI adoption accelerates in healthcare, most tools either target large health systems, solve a single narrow workflow, or are EMR-specific. TriFetch is the first unified, EMR-agnostic automation layer purpose-built for independent clinics that can be customized across specialties and locations, deploying alongside existing systems (NextGen, eCW, Athena, and others) in weeks, not quarters, reducing the need for clinics to stitch together multiple vendors to keep their operations running.

    Jishnu Bhattacharjee, Partner at Nexus, commented: “Varuni and Rose are deep domain experts in healthcare AI. Healthcare administrative workflows represent one of the largest untapped opportunities for AI, and the Trifetch team is uniquely positioned to unlock it. They combine deep AI capabilities with real-world clinical understanding to build what we believe can become a category-defining company in healthcare AI. We are excited to partner with Trifetch and support them on this journey”, said 

    Calls, referrals, and prior authorization for specialty clinics are the starting point. Over time, TriFetch plans to build the first AI-native operating layer for healthcare systems, expanding nationwide from independent specialty clinics into multi-specialty groups, primary care, and hospital-owned networks, deepening EHR integrations, and connecting the tools clinics already use to the workflows that keep care moving. The goal: less time on paperwork, more time with patients.

    TriFetch is guided by a founding cohort of 10+ strategic advisors drawn from operators inside the country’s leading health systems, including former NextGen co-founder Tim Eggena, senior leaders from Sutter Health, Johns Hopkins, Mayo, UW Health, Revere Health, Springfield Clinic, and UChicago Medicine. The cohort reflects TriFetch’s operator-first approach: the people who have run the workflows TriFetch automates are the same people helping shape the product.