Gurugram, Mar 19: GCC School in collaboration with KC GlobEd and The Society for Human Resource Management (SHRM), hosted a roundtable discussion on “Future-proof Workforce: The New GCC Talent Imperative” at Welcomhotel by ITC Hotels in New Delhi.
The exclusive gathering brought together senior HR leaders, talent strategists and industry experts to deliberate on the evolving workforce landscape, emerging skill requirements and the growing role of GCCs in driving global business transformation.
Prof. (Dr.) N. S. Kalsi, Board of Advisor, GCC School and Former Chairperson, National Council for Vocational Education and Training (NCVET), said,
“As Global Capability Centres continue to expand in scope and complexity, there is a pressing need to reimagine how talent is nurtured. Platforms like these roundtables are crucial in aligning academic frameworks with industry expectations, ensuring students are not only job-ready but future-ready.”
A key outcome of the discussion was the consensus on the urgent need for industry-integrated education models that go beyond traditional learning. Leaders emphasized that early corporate exposure, practical training, and real-world problem-solving are critical to preparing students for GCC roles.
Prof. (Dr.) Manpreet Singh Manna, Executive Director, GCC School emphasized,
“Bridging the gap between academia and industry requires a strong focus on practical exposure, industry-led learning, and continuous upskilling. Initiatives like this enable us to build a workforce that is agile, globally competent, and prepared to lead in a rapidly evolving business environment.”
Speaking on the occasion, Dr. Kamal Chhabra, Founder & CEO, KC GlobEd & GCC School, further emphasized the importance of building agile talent pipelines that can support the rapid expansion of GCCs in India and their growing contribution to global innovation.
The session witnessed participation from distinguished leaders representing leading organisations including Sunlife, Accenture, EXL, JC Bhalla, Genpact, Infosys, and HP. The session was moderated by Nisha C D Kurup, Head, Knowledge & Content SHRM India, MENA & APAC.
The roundtable meeting also highlighted how platforms like GCC School are enabling this shift by creating direct pathways from classroom to corporate, ensuring students are equipped with both technical expertise and industry-relevant soft skills. Participants noted that such engagements help align curriculum with real-time industry needs, making graduates more employable and future-ready.
It further underscored the importance of continuous upskilling and reskilling, with organizations increasingly seeking professionals who can adapt to technological disruptions and evolving business models. Beyond industry dialogue, the roundtable serves as a critical bridge between students and employers, offering insights that directly shape training frameworks, hiring strategies, and career pathways. By fostering collaboration between academia and industry leaders, such initiatives are helping position India as a global hub for skilled GCC talent.
The event concluded with a shared vision of fostering a resilient, agile and future-ready workforce, while strengthening India’s leadership in the global GCC ecosystem.
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