A scalable digital payments solution enabling UPI transactions, prepaid wallet services, instant transfers, and seamless fund access
Mumbai | Sept 22: Pay10, a leading alternative payments provider, offers the Pay10 Customer App, as a digital payment solution designed to simplify how users transact, store, and move money, available on the Google Play Store with Apple App Store to follow.
Built on a scalable infrastructure and powered by NPCI, the Pay10 Customer App enables a prepaid wallet and UPI-based peer-to-peer (P2P) and peer-to-merchant (P2M) payments, allowing users to transact via QR codes or UPI IDs. The platform also enables funding the wallet via UPI and enables instant real-time bank transfers to their own and other bank accounts, providing users with continuous access to their funds. Additionally, the Pay10 Customer App offers instant, zero-fee wallet-to-wallet transfers (W2W) via mobile number or QR, enabling transactions within the Pay10 ecosystem, along with bank-grade encryption to support secure payment experiences.
Designed to balance accessibility with flexibility, the Pay10 Customer App is built on a tiered KYC framework, allowing users to start with limited KYC for access and upgrade to full KYC for higher transaction limits. The application enables UPI payments, wallet transfers, wallet-to-UPI payments, and direct fund transfers, supporting a consistent experience across everyday transactions.
The application also provides a secure onboarding flow with a detailed transaction history module, supported by 24/7 human support and an integrated AI-powered grievance system, designed to support query resolution and a responsive customer experience.
Dr. Atul Mehta, CEO, Pay10 India, said, “At Pay10, we are focused on building payment systems that can operate reliably at scale, while remaining simple and practical for everyday use. Our approach has been to align innovation closely with India’s regulatory framework, ensuring security and consistency as transaction volumes continue to surge across the country. Ultimately, the real value of any payment infrastructure lies in how effectively it supports everyday financial activity. This is where the Pay10 Consumer App is positioned, bridging advanced technology with real, everyday utility.”
The Pay10 Customer App will continue to evolve with upcoming capabilities such as bill payments, enhanced UPI services, and new payment features, further enriching the customer experience.
