Anaplan Opens First Customer Experience Center in APAC as Part of Multi-Million-Dollar Expansion

Gurugram, Sept 07: Anaplan, an AI-driven scenario planning and analysis platform that serves as the decision infrastructure for the Agentic Enterprise, announced a multi-million-dollar investment to expand its Asia-Pacific presence. As part of the initiative, Anaplan has opened its largest office to date in Gurugram, India, featuring the company’s first Customer Experience Center in the region.

“APAC is critical to Anaplan’s growth, ongoing innovation and AI leadership,” said Charles Gottdiener, Chief Executive Officer, Anaplan. “As enterprises across the region navigate increasing complexity, they need a decision infrastructure that allows them to move with speed, precision and confidence. Our investment in Gurugram as a strategic hub accelerates our growth and brings world-class talent and AI-focused innovation closer to the organizations we serve.”

Accelerating APAC Momentum

The expansion builds on Anaplan’s rapid growth across the APAC region. Recent milestones include:

Financial growth: APAC was Anaplan’s fastest growing region for net new bookings last fiscal year

.Expanding footprint: Anaplan now boasts more than 500 employees across nine APAC offices, bolstered by new data centers in India, Indonesia, Singapore to support local data residency.

Enterprise adoption: Over 500 regional customers, including Bridgestone, Cebu Pacific, Canva, Mitsui Chemicals, Mizuho Bank and Omron Healthcare rely on Anaplan for complex decision-making across finance, supply chain, sales and workforce planning.

A New Hub for Innovation in India

Created in partnership with DLF India, the country’s largest real estate developer, Anaplan’s new 42,000-square-foot Gurugram facility can accommodate up to 500 employees. The space brings together engineering, product development, go-to-market, customer support, marketing and human resources teams in one of India’s leading markets for enterprise technology talent.

Gurugram-based teams will be instrumental in shaping Anaplan’s global product roadmap and advancing its framework for the Agentic Enterprise — an integrated operating model where role-based AI agents run routine operations across finance, supply chain, HR and sales.

The facility’s dedicated Customer Experience Center offers enterprise leaders a hands-on environment to test role-based AI agents and explore interactive scenario planning use cases, providing a tangible look at how agentic AI drives resource allocation and accelerates decision velocity at scale.

“The caliber of India’s engineering and AI talent is world-class,” said Sanket Deodhar, India Head, Anaplan. “Our customers, like Deepak Fertilizers, Alkem, Daimler Commercia Vehicles, and Hero Fincorp, span a number of India’s most critical industries, reflecting the massive reach of our platform across the country’s economy. India’s largest enterprises need agility at scale, and from Gurugram, our teams will help build and deliver the agentic AI capabilities that make that possible.”