Indian Railways Expands Accessibility Measures for Persons with Disabilities, Reaffirms Travel Provisions
New Delhi, Apr 21 (BNP): Indian Railways has reaffirmed key travel provisions for Persons with Disabilities (PwDs), allowing them to travel in unreserved Divyangjan coaches in Mail and Express trains, provided they carry valid identification such as the Unique Disability ID (UDID) card. The clarification is part of the national transporter’s continued push toward more inclusive and accessible public transport.
The railways said the move aims to ensure smoother travel and better access for Divyangjan passengers across the network, particularly in long-distance train services where accessibility support is often essential.
Focus on inclusive passenger support
As part of its broader accessibility initiatives, Indian Railways has introduced multiple welfare measures for PwDs. These include concessional fare benefits, availability of wheelchairs at major stations, battery-operated vehicles for assistance, and dedicated support services such as Yatri Mitra Sewa, which helps passengers requiring mobility assistance during boarding, travel, and deboarding.
Officials said these measures are designed to reduce travel barriers and improve the overall passenger experience for differently-abled travellers.
Comfort-focused berth allocation policy
In addition to accessibility upgrades, the railways has also strengthened its berth allocation system. It has permitted the reassignment of vacant lower berths to senior citizens, PwDs, and pregnant women, even if they were initially allotted middle or upper berths. The step aims to enhance safety, comfort, and ease of travel for vulnerable passenger groups.
Towards more inclusive rail travel
The initiatives reflect Indian Railways’ ongoing efforts to make train travel more equitable and passenger-friendly. By combining accessibility infrastructure with supportive onboard and station services, the railways continues to move toward a more inclusive transport system that caters to the needs of all sections of society.
