By:- Himanshu Rajpal, Regional Sales Director, Salesforce India,

“India’s enterprises are uniquely positioned to lead the connected intelligence revolution – not despite our complexity, but because of it. We’re operating at a scale and diversity that few markets can match: teams spanning metros to tier-2 cities, multiple languages, generations, and work styles all collaborating in real time. This complexity is teaching us something powerful: the future isn’t about layering AI onto old ways of working. It’s about fundamentally reimagining how work gets done when humans and AI operate as teammates, not tools. 

The Indian companies getting this right aren’t just automating tasks  they’re building agentic operating models where decision-making is distributed, knowledge flows freely, and execution happens instantly. They’re proving that in a digital-first economy, your competitive moat isn’t just your technology stack; it’s how intelligently your organization thinks and acts as one connected system. 

In 2026, we’ll see connected intelligence becoming the next competitive advantage and for India’s fastest-growing companies, Slack will be the foundation of that advantage. Not just as a collaboration tool, but as the operating system for their enterprise intelligence where human expertise and AI capabilities converge, institutional knowledge is activated in real time, and execution happens at the speed of ambition.”