India’s Salaried Class Emerges as the Backbone of Domestic Consumption: GI Group Holding Report

New Delhi, Feb 27 : GI Group Holding’s latest report, The Rise of Aspirational India: India’s Consumer Durables Sector Evolution, Innovation, and the Road Ahead, reveals how India’s Fast Moving Consumer Durables (FMCD) market is undergoing a fundamental shift—from necessity-led buying to aspiration-driven, smart lifestyle upgrades.

Driven by rising incomes, rapid technology adoption, and easy access to financing, consumer behaviour is evolving across demographics. The report offers actionable insights for brands, retailers, and policymakers to tap into a market projected to grow at an 11% CAGR, reaching INR 3 lakh crore by 2029. It highlights the emergence of a dual consumer mindset—one that balances value-for-money pragmatism with a growing appetite for premium, feature-rich products within smaller, smarter, and more selective households.

The findings show a clear change in purchase priorities. Indian consumers are increasingly valuing performance over price, with product features (68%) ranking as the top decision driver, followed by reviews (61%), price (59%), and warranty (55%). While 73% of buyers continue to opt for value-for-money choices, nearly 70% are willing to invest in mid-tier or premium products when performance justifies the spend—underscoring the coexistence of aspiration and practicality in a dual price-point market.

A defining trend highlighted in the report is the rise of a younger, upgrade-oriented consumer. Young professionals account for 37% of FMCD sales and nearly 45% of financed purchases, reflecting how access to credit is expanding demand for advanced and premium durables. Financing plays a pivotal role among younger cohorts, with 74% of Gen Z consumers using EMIs or Buy Now, Pay Later options—signalling a structural shift in how durables are researched, selected, and funded.

Brand loyalty is also becoming increasingly fluid as replacement cycles shorten. The report notes that 46% of consumers replace durables every two to three years, while 63% often switch brands during upgrades. As a result, buying experience, post-purchase support, and service reliability are emerging as critical differentiators in a market where upgrade intent remains consistently high.

Commenting on the findings, Sonal Arora, Country Manager, GI Group Holding, said: 

“This paper explores the subtleties of the FMCD landscape in light of India’s rising consumer ambitions, providing crucial insights for business leaders, brands, and legislators. From FMCD 3.0’s connected smart homes and credit-driven access to transient brand loyalty, short replacement cycles, and the gap between pragmatic and premium customers, it highlights disruptive patterns expected to change consumer durables. These findings highlight the necessity of personnel training, immersive retail experiences, excellent post-purchase assistance, and further expansion through PLI programs. Businesses that adjust to these shifts can create flexible, creative, and customer-focused strategies to satisfy the needs of India’s growing middle class.”

The findings make it clear: the future of FMCD isn’t one-size-fits-all. Brands that embrace smart ecosystems, finance partnerships, experiential selling, and multigenerational needs from Gen Z’s digital-first buys to Conventionalists’ reliability focus will be best positioned to lead in an evolving consumer landscape. By celebrating diversity in preferences, city profiles, and lifestyle upgrades, organizations can unlock the full potential of India’s aspirational boom and thrive in the years to come.

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